Privacy Policy

Last Updated: August 29, 2023

This privacy notice for ACE Cleaners (“we,” “us,” or “our”) outlines how and why we collect, store, use, and share your information when you use our services (“Services”). This includes:

• Visiting our website at https://www.acecleanerz.co.uk/ or any of our websites linked to this privacy notice.
• Engaging with us through sales, marketing, or events.

If you have any questions or concerns about your privacy rights, please read this notice. If you disagree with our policies, please refrain from using our Services. If you need further assistance, contact us at info@acecleanerz.co.uk.

SUMMARY OF KEY POINTS

This summary highlights key points from our privacy notice. For more details, refer to the corresponding sections or use the table of contents below.

• Personal Information Collection: Learn about the personal information we collect based on your interactions, choices, and product use.
• Sensitive Information: We do not process sensitive personal information.
• Third-Party Information: We do not receive information from third parties.
• Information Processing: Understand why we process your data, such as to improve Services, communicate, ensure security, and comply with laws.
• Sharing Personal Information: Discover situations and parties with whom we may share information.
• Data Security: We employ organisational and technical measures to protect your data, but no method is entirely secure.
• Privacy Rights: Depending on your location, you may have specific privacy rights.
• Exercising Your Rights: Easily request data access or changes, or contact us with concerns.
• Full Privacy Notice: Access the complete privacy notice.

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us: We collect personal information you provide voluntarily, such as during inquiries, activities, or contacting us.

Information Automatically Collected: Certain information, like IP address and device characteristics, is collected when using our Services for security and analytics purposes.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your data to improve and administer Services, communicate, ensure security, and comply with laws. We may process your data for other purposes with your consent.

3. WHAT LEGAL BASES DO WE RELY ON?

We process your data based on valid legal reasons, like your consent, to fulfil contracts, protect rights, or meet legal obligations.

4. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?

We may share data with third-party service providers for specific tasks. Contracts ensure they process data as instructed and safeguard it.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain data as needed for outlined purposes, following legal requirements. We securely store and isolate data not actively processed.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We employ technical and organisational measures for data security, but cannot guarantee absolute security due to technological limitations.

7. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you have rights to access, rectify, restrict, and object to data processing. Withdraw consent or contact authorities if needed.

8. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not respond to Do-Not-Track signals due to lack of a universal standard.

9. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

California residents can request information about data disclosures or removal of publicly posted data. Contact us for assistance.

10. DO WE MAKE UPDATES TO THIS NOTICE?

We may update this notice to comply with laws. Material changes will be notified through prominent notices or direct notifications.

11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

For privacy concerns, contact us at info@acecleanerz.co.uk or by post at: ACE Cleaners 20-22 Wenlock Road London, N1 7GU United Kingdom